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Privacy Policy
Effective Date: 14 May 2026
Business Name: Studio Eight Wells
Website: www.studioeightwells.com
Contact Email: hello@studioeightwells.com

1. Introduction

At Studio Eight Wells, we treat your privacy with the same level of care and precision we bring to our creative consulting. We are committed to managing your personal data responsibly and in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

This policy explains how we:

  • Collect your information

  • Use it to deliver our services

  • Protect it across our studio and digital platforms

2. Who We Are

Studio Eight Wells is a premium creative consulting studio based in the UK. We specialise in:

  • Bespoke brand and creative strategy

  • Design and creative direction

  • High‑touch consulting for clients in the UK and Europe

We may occasionally work with independent specialist consultants. They:

  • Operate under their own professional insurance

  • Are responsible for their own regulatory compliance

3. Information We Collect

To provide our services, we may collect:

  • Full name and professional title

  • Direct email address and telephone number

  • Business billing details and transaction history

  • Project briefs and booking specifications

  • Website engagement data captured via cookies and analytics

4. How We Use Your Data

We use your information to:

  • Coordinate and deliver bespoke consulting projects

  • Communicate with you about your enquiries and bookings

  • Process payments and maintain financial records

  • Refine and improve our services based on your needs

  • Send curated studio updates, where you have given consent

  • Meet our legal, regulatory and professional obligations

5. Professional Integrity

We:

  • Do not sell your personal data

  • Treat your information as confidential

  • Require any specialist consultants we engage to uphold equivalent standards of data protection and client care

6. Working With Third‑Party Specialists

Where your project involves external specialists, we may share only the data needed to deliver their part of the work. These partners:

  • Are responsible for their own professional conduct and compliance

  • Hold their own insurance and regulatory duties

Studio Eight Wells is not liable for independent omissions or external professional advice provided by these separate entities.

7. Data Transfers & Sharing

We may share data with:

  • Secure payment gateways

  • Essential project management tools

  • Professional advisers (for example, legal or accounting)

  • Regulatory or supervisory bodies where required by law

We operate mainly in the UK and Europe and aim to ensure that any cross‑border data transfers meet appropriate adequacy and protection standards.

8. How We Protect Your Data

We use technical and organisational measures to help protect your data from:

  • Unauthorised access

  • Unlawful processing

  • Accidental loss, destruction or damage

No digital system is completely risk‑free, but data security is a core part of how we run the studio.

9. Cookies and Website Use

We use cookies to:

  • Help the website function properly

  • Understand how visitors engage with our content

  • Improve your overall experience of the site

You can manage or disable cookies through your browser settings at any time.

10. Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you

  • Ask us to correct inaccurate or incomplete data

  • Request deletion of your data in certain circumstances

  • Object to or restrict certain types of processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

11. How Long We Keep Your Data

We keep your personal data only for as long as needed to:

  • Deliver our consulting services

  • Meet legal, tax and regulatory requirements

  • Maintain accurate records for insurance and professional purposes

12. Links to Other Websites

Our website may include links to third‑party sites. We are not responsible for:

  • The content of those sites

  • Their privacy practices or policies

We recommend reviewing the privacy information on any external site you visit.

13. Contacting Us About Privacy

If you have questions about this policy or your data, you can contact us at:

Studio Eight Wells
4 Heritage Courtyard
Wells
Email: hello@studioeightwells.com

Website Terms & Conditions

Effective Date: 14 May 2026
Business Name: Studio Eight Wells

1. Acceptance of These Terms

By using this website or engaging our consulting services, you agree to these Terms & Conditions. If you do not agree, please do not use the site or our services.

2. Our Services

Studio Eight Wells provides premium creative consulting, including:

  • Brand strategy

  • Design

  • Bespoke creative direction

Services may be delivered by our core team and/or trusted associate consultants.

3. Independent Specialists

Where we involve external specialists in your project:

  • They are responsible for the technical accuracy of their work

  • They hold their own professional qualifications and insurance

  • They operate as independent providers

Studio Eight Wells facilitates these collaborations but is not liable for secondary professional services delivered by independent third parties.

4. Client Responsibilities

To help us work effectively together, clients are expected to:

  • Provide accurate and timely briefs and information

  • Respond to requests for feedback within agreed timeframes

  • Make final decisions about how to implement our recommendations

We provide strategic and creative guidance, but final business decisions and outcomes remain the responsibility of the client.

5. Professional Disclaimer

Our insights and strategies are designed to support creative and commercial growth. They:

  • Do not constitute legal advice

  • Do not constitute financial advice

  • Do not constitute certified medical or clinical advice

We recommend seeking suitably qualified professionals for those areas.

6. Limitation of Liability

As far as permitted under the laws of England and Wales, Studio Eight Wells will not be liable for:

  • Indirect or consequential loss or damage

  • Loss of data, profits or business opportunities

  • Any loss arising from the use or misuse of our materials or facilities

Personal belongings brought to our physical studio space are left at your own risk.

7. Fees, Payment and Intellectual Property

Unless otherwise agreed in writing:

  • Project bookings may require an initial deposit

  • We may pause services or adjust pricing following reasonable notice

  • All intellectual property in our work remains with Studio Eight Wells until full payment is received

After full payment, usage rights will be as set out in your specific proposal or agreement.

8. Cancellations and Rescheduling

Unless otherwise stated in your agreement:

  • Consultation sessions require at least 24 hours’ notice to reschedule

  • Late cancellations or non‑attendance may result in the full fee being charged to cover reserved studio time and resources

9. Studio Conduct and Standards

We maintain a culture of mutual respect. We reserve the right to:

  • Decline or end a project

  • Deny access to our services or space

where behaviour is disruptive, abusive or otherwise unprofessional.

10. Intellectual Property on This Website

All branding, text, images and other content on this website are the property of Studio Eight Wells (unless otherwise credited). You must not:

  • Copy, reproduce or distribute content without permission

  • Use our materials for commercial purposes without a licence or written consent

11. Governing Law

These Terms & Conditions are governed by, and interpreted in line with, the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Details

For any questions about these Terms & Conditions, please contact:

Studio Eight Wells
4 Heritage Courtyard
Wells
Email: hello@studioeightwells.com

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